Will I be refunded the full value of my order?

We guarantee to refund any item purchased on revolveribiza.com, exclusive of shipping, that you are not completely happy with when you return it to us in a saleable condition within 14 days of receipt and 7 days of receipt for items purchased during sale. Please be sure to follow our returns policy detailed in our T&Cs and FAQ ‘How can I return or exchange an item?'.

Refunds will be credited to your original method of payment. In the interests of hygiene we do not offer refunds on pierced jewellery, or underwear or swimwear if the hygiene seal has been removed, unless they are of unsatisfactory quality or unfit for purpose. All items must be returned in their original condition (including all labels, boxes and packaging).

Please note that you must cover the cost of the return shipment, and it must be via a trackable method. We recommend that you insure the return shipment as you are under a duty to take responsible care of the goods and will be liable for damage to them until we receive them at our end. reVOLVER will not be responsible for parcels lost or damaged in transit if you choose not to insure.

For further information please refer to our  Terms and Conditions .

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